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Contact NammaTravelAssist
Last Updated: 9 September 2026
Need help with a journey, verification, payment, safety concern or complaint?
We're here to help.
1. General Support
For general questions, account support, journey assistance or verification queries:
Email: contact@nammatravelassist.com
Business contact: +91 9043692020
2. Journey Support
For an active NammaTravelAssist journey, please provide the following information:
Your name; registered mobile number; Traveller or passenger name; travel date; flight number; departure and destination airports; and a short description of the issue.
If NammaTravelAssist has created a WhatsApp group for your journey, you may also report the issue through that group.
3. Safety Concerns
If you experience suspicious behaviour, inappropriate conduct, an unknown or prohibited item request, or another safety concern relating to a NammaTravelAssist arrangement, contact NammaTravelAssist as soon as possible.
Business contact: +91 9043692020
Email: contact@nammatravelassist.com
If there is an immediate threat or emergency, contact the relevant airport security, airline staff, police or local emergency services first. NammaTravelAssist is not an emergency-response service.
4. Complaints & Grievances
If you have a complaint regarding NammaTravelAssist's service, payment, verification, privacy or another user, you may contact our grievance contact.
Grievance Contact
Contact person: KARIKALAN SASIKUMAR
Email: contact@nammatravelassist.com
Business contact: +91 9043692020
Please provide sufficient information for us to identify the relevant account, journey or transaction and investigate your complaint. We will acknowledge and handle grievances in accordance with applicable requirements.
5. Privacy Requests
For requests relating to your personal information, including correction, updating, deletion, consent or account closure:
Email: contact@nammatravelassist.com
Please contact us using your registered mobile number or email where possible so that we can verify your identity before processing sensitive account requests.
6. Business Details
NammaTravelAssist
Operated by: Durga Software Solutions (Proprietor: KARIKALAN SASIKUMAR)
Address: 42, Mudukku Street, Keelaiyur 1, Tiruvarur, Tamil Nadu, 614013
GSTIN: 33CZWPS1919K1ZM
Email: contact@nammatravelassist.com
Business contact: +91 9043692020
7. Before Your Journey
For journey-related concerns, please contact NammaTravelAssist before departure whenever possible so that we have an opportunity to assist before the journey begins.